Current Openings
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Front Range Staffing is seeking a Technical Support Specialist with hands-on mechanical and electrical troubleshooting experience to provide technical support for CNC routers and industrial machinery.
Pay: $19-25hr
Schedule: Monday-Friday 8am to 5pm
Location: Colorado Springs, CO
An ideal candidate for this company would possess the following skills and experience:
Strong customer service skills with the ability to assist customers professionally by phone, email, and remote support.
Excellent verbal and written communication skills with a patient, solutions-focused approach.
Strong computer skills with the ability to enter service requests, research information, process parts orders, and maintain accurate records.
Manage multiple customer service cases while providing timely follow-up through resolution.
Gather information from customers to understand equipment concerns and identify next steps.
Coordinate parts, repairs, and service appointments with internal departments and field technicians.
Accurately document customer interactions, equipment issues, parts orders, and service outcomes.
Strong organizational, problem-solving, and follow-through skills.
Ability to learn technical information and explain troubleshooting steps clearly to customers.
Mechanical aptitude with a basic understanding of electrical, pneumatic, or industrial equipment.
Experience with CNC machinery, manufacturing equipment, automation, or mechanical systems is preferred.
Assist customers with basic equipment troubleshooting and determine when additional technical support or onsite service is needed.
Willingness to learn CNC controls, components, and equipment through on-the-job training.
Front Range Staffing offers some great benefits, to include:
Health, Dental & Vision
Life Insurance
Long-Term/Short-Term Disability
Sick Pay
401K
Bereavement Pay
Employee Referral Program
If you're interested in this position, please submit your resume to jobs@frontrangestaffing.com and then call for immediate consideration.
Front Range Staffing
(719) 323-6632
www.frontrangestaffing.com