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CNC Technical Support Specialist

Employment Type: Full Time
Colorado Springs, CO, 80907
10/14/2026
Job Description

Front Range Staffing is seeking a Technical Support Specialist with hands-on mechanical and electrical troubleshooting experience to provide technical support for CNC routers and industrial machinery.

Pay: $19-25hr
Schedule: Monday-Friday 8am to 5pm
Location: Colorado Springs, CO

An ideal candidate for this company would possess the following skills and experience:

  • Strong customer service skills with the ability to assist customers professionally by phone, email, and remote support.

  • Excellent verbal and written communication skills with a patient, solutions-focused approach.

  • Strong computer skills with the ability to enter service requests, research information, process parts orders, and maintain accurate records.

  • Manage multiple customer service cases while providing timely follow-up through resolution.

  • Gather information from customers to understand equipment concerns and identify next steps.

  • Coordinate parts, repairs, and service appointments with internal departments and field technicians.

  • Accurately document customer interactions, equipment issues, parts orders, and service outcomes.

  • Strong organizational, problem-solving, and follow-through skills.

  • Ability to learn technical information and explain troubleshooting steps clearly to customers.

  • Mechanical aptitude with a basic understanding of electrical, pneumatic, or industrial equipment.

  • Experience with CNC machinery, manufacturing equipment, automation, or mechanical systems is preferred.

  • Assist customers with basic equipment troubleshooting and determine when additional technical support or onsite service is needed.

  • Willingness to learn CNC controls, components, and equipment through on-the-job training.

Front Range Staffing offers some great benefits, to include:

  • Health, Dental & Vision

  • Life Insurance

  • Long-Term/Short-Term Disability

  • Sick Pay

  • 401K

  • Bereavement Pay

  • Employee Referral Program

If you're interested in this position, please submit your resume to jobs@frontrangestaffing.com and then call for immediate consideration.

Front Range Staffing
(719) 323-6632
www.frontrangestaffing.com

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